Digital Communications Training and Support Services
For advise and services for supporting, training and guiding your users through the implementation of any new system, please get in touch.
Keeping users informed and engaged from the start can make all the difference in how well received and used any new system is.
Ensuring the provision of training and user support for any systems that are developed and delivered is vitally important. Users need to feel supported, ideally by a human being, and often the overheads in this are small as user support requests are in most cases simple to resolve.
Having buy-in from all your staff and volunteers, and your audiences, in the process of any change is a wise move. Asking for input, assessing needs, managing expectations and providing support during any change will help keep users happy and engaged with any changes.
User training and support from third-party systems providers can be prohibitively expensive, and having someone to call upon on occasion for simple advice or quick fixes, could well save your organisation much time and money.
For advise and services for supporting, training and guiding your users through the implementatrion of any new system, please don't hesitate to get in touch.